These Terms and Conditions govern your access to and use of the winhq platform. Please read them carefully before registering or placing any bets. By creating an account, you confirm that you have read, understood, and agreed to everything set out below.
To register and use winhq, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that all information you provide — including your name, mobile number, and date of birth — is accurate and up to date. Each person may hold only one account; duplicate accounts are not permitted and may be suspended without notice. winhq reserves the right to request identity verification documents at any time to confirm eligibility. Accounts found to belong to ineligible users will be closed and any pending balances handled in accordance with applicable regulations. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access, you must notify us immediately through the contact details provided on this page.
All transactions on winhq are conducted exclusively in Philippine pesos (PHP). Accepted payment channels include GCash and Maya; no international cards or foreign currency transfers are supported. Deposits are credited to your account balance once the transaction is confirmed by the payment provider. Withdrawals are processed to the same digital wallet used for your most recent deposit, subject to identity verification being complete. winhq does not charge processing fees on standard withdrawals, though your payment provider's own terms may apply. Minimum and maximum transaction limits are displayed within the platform and may be updated from time to time. Any attempt to use the platform for money laundering, fraud, or other financial misconduct will result in immediate account suspension and referral to the appropriate authorities.
All bets placed on winhq are final once confirmed. You are responsible for reviewing your selections before submitting any wager, as errors cannot be reversed after confirmation. Odds and game outcomes are determined by the relevant game provider or sports data feed and are not subject to manual adjustment by winhq. In the event of a technical error that affects the outcome of a bet or game session, winhq reserves the right to void the affected round and return stakes to the players involved. Collusion, use of automated betting software, or any form of cheating is strictly prohibited and will result in permanent account closure. winhq may impose betting limits on individual accounts at its discretion toensure responsible gaming standards are maintained across the platform.
winhq is committed to providing a safe and enjoyable entertainment environment for all Filipino players. We encourage all users to set personal deposit and session limits to help manage their activity responsibly. If you feel that your gaming behaviour is becoming harmful to yourself or others, we strongly urge you to visit our Responsible Gaming page for guidance and self-exclusion options. Players who choose to self-exclude will have their accounts suspended for the duration they specify, and no marketing communications will be sent during that period. winhq staff will never pressure any player to increase their spending or continue playing beyond their stated limits. We work in accordance with Philippine responsible gaming standards and take all player welfare concerns seriously. If you have questions about the tools available to you, our FAQ section provides detailed answers.
Your personal data is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions. winhq collects only the information necessary to operate your account, process transactions, and comply with applicable Philippine regulations. We do not sell or share your personal data with third parties for marketing purposes without your explicit consent. You have the right to request access to the data we hold about you and to ask for corrections where necessary. Account security is your shared responsibility — you must use a strong, unique password and must not share your login details with anyone else. winhq uses industry-standard encryption to protect data transmitted between your device and our servers. Any suspected data breach or unauthorised account access should be reported to us immediately at [email protected].
winhq reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, registered users will be notified through the platform or via the contact details on their account. Continued use of the platform after any amendment constitutes acceptance of the revised terms. winhq may suspend or terminate any account that is found to be in breach of these terms, without prior notice in cases involving fraud, abuse, or illegal activity. Upon termination, any verified balance remaining in your account will be processed for withdrawal to your registered payment method, subject to identity verification requirements. These Terms and Conditions are governed by the laws of the Philippines, and any disputes shall be subject to the jurisdiction of the appropriate Philippine courts. If you have any questions about these terms, please refer to our FAQ page or contact us directly.
If anything in these Terms and Conditions is unclear, our FAQ page has detailed answers to the most common questions from Filipino players. You can also create a free account or log in to manage your preferences directly.